1. Is a digital product really worth the investment?

Absolutely. Our collections are carefully curated to offer a luxurious experience. These are not standard downloads, but exclusive designs that you can use and personalize in your own way.

2. How do I know if this product is right for me?

Each collection is designed with versatility in mind. Whether you seek creativity or a moment of reflection, our products adapt to your style and rhythm.

3. How will I receive my purchase?

After your purchase, you will receive a beautifully designed digital package with an exclusive link. With just one click, you gain instant access—simple and elegant.

4. What if I have trouble downloading?

We ensure a seamless process. However, if you encounter any issues, we are here to assist you every step of the way.

5. Is my purchase unique?

Our collections are not mass-produced. Each set is carefully and exclusively curated, ensuring that you receive something truly special. Plus, every order includes a unique surprise to enhance your experience.

6. What is the quality of the digital products?

Our digital products are created with the highest standards in mind. Files are typically 300 DPI or higher to ensure optimal print quality. The most common formats are PDF and JPG, but they may vary depending on the product. You can be confident that the files will look beautiful when printed.

7. Can I print these files in different sizes?

Our designs are typically provided in either A4 or US Letter format. However, both can be easily printed on the other size as well. Please note, if you're printing from A4 to US Letter or vice versa, you might notice some extra white space around the design. To minimize this, you may need to adjust your printer settings from 100% to 90% scaling to ensure it fits your preferred paper size.

8. What software or programs do I need to open and print the files?

The files are in PDF format and can be opened with most standard PDF readers, such as Adobe Acrobat (which is free to download). For Mac users, the built-in Preview app can also be used. These programs make it easy to view and print your files. If you're using a graphic program like Adobe Photoshop or Illustrator, you can even customize the designs before printing. For best results, ensure your software is up-to-date to ensure compatibility.

9. Can I use the products for commercial purposes?

Our digital products are intended for personal use only. You are welcome to print and use them for personal projects, but commercial use (such as reselling or altering the product for resale) is not allowed. We want to ensure that our original designs maintain their value and integrity. If you're looking to use our designs for a commercial venture, please get in touch with us for special licensing options.

10. How do I receive my digital files?

Once your purchase is complete, you'll receive a link to download your files directly to your device. This ensures you get instant access to your products in a secure and convenient manner, without any delays.

11. Can I edit or customize the files?

Unfortunately, the files are not editable. These products are designed to be used as-is, allowing you to enjoy the luxury and creativity they offer right out of the box. However, you can print or use the designs in any way that suits your personal style.

12. Can I return my digital purchase?

Due to the nature of digital products, we do not offer returns or exchanges. However, if you experience any issues or have questions, please don’t hesitate to contact us. We're here to help and want to make sure you're completely satisfied with your purchase.

13. Are there any discounts or special offers?

We occasionally offer exclusive discounts and promotions to our loyal customers. To stay updated on our latest offers, we invite you to join The Elevation Journal. (sign up form in footer) By signing up, you'll receive access to special deals and be the first to know about upcoming releases.